| Product(s): | MicroStation | ||
| Version(s): | 10.15.02.11 | ||
| Environment: | N\A | ||
| Area: | Exception | ||
| Subarea: | N\A |
Problem
MicroStation Connect crashes immediately when started
Solution
MicroStation Connect started loading after turning off the following, on a test machine
Sophos, HitmanPro, Crowdstrike
Add the following files/folders to the antivirus exclusions
C:\Program Files\Bentley\MicroStation CONNECT Edition\MicroStation\MicroStation.exe
C:\Program Files\Common Files\Bentley Shared\CONNECTION Client\LicService\Bentley.Licensing.LicenseTool.exe
C:\Program Files\Common Files\Bentley Shared\CONNECTION Client\Bentley.Connect.Client.exe
C:\Program Files\Common Files\Bentley Shared\CONNECT Advisor\Bentley.Connect.Advisor.Service.exe
C:\Program Files\Bentley\MicroStation CONNECT Edition\MicroStation\ConnectAdvisor\Bentley.Connect.Advisor.Api.dll
See Also
Other language sources
| Original Author: | Leonard Jones |