Problem

MicroStation Connect does not start

Displaying inside the Application Event log

Faulting application name: microstation.exe, version: 10.12.0.40, time stamp: 0x5c6eedb5

Faulting module name: InProcessClient64.dll, version: 3.2.4.54, time stamp: 0x5d1364e9

Exception code: 0xc0000005

Fault offset: 0x000000000002c4bf

Faulting process id: 0x3fc8

Faulting application start time: 0x01d5834eefae6dde

Faulting application path: C:\Program Files\Bentley\MicroStation CONNECT Edition\MicroStation\microstation.exe

Faulting module path: C:\Program Files\SentinelOne\Sentinel Agent 3.2.4.54\InProcessClient64.dll

Report Id: 10feb2ad-0e57-4691-9f77-eee51939cd40

Faulting package full name:

Faulting package-relative application ID:

Solution

This appears to be caused by an antivirus blocking the program (Sentinel One anti-virus). Try the following...

1.  Launch the program from the executable file (MicroStation.exe) and run as administrator:
2.  Disable Sentinel Agent and try launching MicroStation.
3.  Configure Exclusions and Include them in SentinelOne Policies

See Also

Trend Micro

IBM Trusteer Rapport