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Tasks and Main tool boxes disappear after installing Office 2013

 Product:MicroStation
 Version:V8i SS2
 Environment:N\A
 Area:GUI
 Subarea:Docking / Resizing

Background

After installing Office 2013, tasks and main tool boxes disappear in MicroStation V8i SS2, due to Office 2013 install either deletes or unregisters the capicom.dll file located in C:\Windows\System32 folder.

Steps to Accomplish

1. Option

Copy the capicom.dll file over and register it, MicroStation v8i SS2 goes back to working as expected. 

2. Option

Running a repair of MicroStation also regenerates the capicom.dll file.

3. Option

Other possibility:  from Windows 8 Start-> Command Prompt (admin) paste command line (msiexec /i {7E9B0F70-EEF6-41E1-BF89-FDC4B9EDBD9C} REINSTALL=ALL REINSTALLMODE=omus /qb  )

and press enter, this will use the SS2 product code to find the MSI that is cached on the machine and repair the MicroStation installation. 

see screen shot

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See also

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Other language sources

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 Original Author:Bentley Technical Support Group

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