| Product(s): | MicroStation V8i and Connect, and all Power Platform Products | ||
| Version(s): | 10.xx.xx.xx (All CONNECT Edition Versions) | ||
| Environment: | Windows 10, German, Dutch, Italian, Spanish, Finnish | ||
| Area: | Configuration | ||
| Subarea: | General |
Description
Windows 10 Update 1803 (Spring Creator) causes MicroStation CONNECT Edition Update 8 and Update 9 to stop working. This update has impacted MicroStation installation on operating systems that are non-English such as German, Danish, Spanish and Italian to name a few. Bentley would recommend avoid taking this update. We are working with Microsoft to provides resolution to the Windows 10 version 1803 update notifications.
Background
Bentley has identified that a new Windows 10 Update (version 1803) release in April 2018 causes MicroStation to hang at startup and makes MicroStation unusable. This issue also impacts other CONNECT Edition vertical applications such as Open Roads Designer and AECOsim Building Designer.
Workaround
The following temporary workaround can be used until a Solution is provided below.
Remove the update and go back to the previous version until Microsoft releases the fix using these steps:
- Open Settings
- Click on Update & Security
- Click on Recovery
- Under "Go back to a previous version of Windows 10", Click the Get started button
- Select the reason you are rolling back
- Click Next
- Click No, thanks
- Click Next
- Click Next again
- Click Go back to earlier build to begin the process
Note
Bentley and Microsoft have identified the root cause of the issue and are actually working on a solution
Bentley understands the impact and urgency of this issue
[Note for developers/programmers only]
This same update has also caused crashes when using AecoSim Building Designer and InterPlot Organizer 10.00.00.xx, see the following wikis:
Other Language Sources
| Original Author: | Regie Wallace |